Privacy Policy

A legal disclaimer

1. The Information We Collect

For the best user experience, we collect the following data.

• Account & Contact Information: Names, email addresses (for automated waitlists and communications), phone numbers, and physical addresses (for host sites).

• Vehicle & Logistical Data: Specific details about the user's nomadic vehicle (size, power needs, type) collected via surveys or profiles to ensure compatibility with host sites through your logistical mapping features.

• Transaction Information: Records of bookings, subscription tiers (such as Pioneer Plans or Partner Lifetime Passes), and checkout histories.

• Automated Data: IP addresses, browser types, and standard cookies used by your website hosting infrastructure to keep the site functional and track analytics.

2. How We Use Your Information

This section explains the why behind the data collection.

• Facilitating Connections: Sharing necessary details between hosts and travelers to confirm and manage bookings.

• Service Optimization: Using logistical data to accurately map and match vehicle specifications with the appropriate host site parameters.

• Processing Payments: Managing the event-driven checkout process for bookings and dispersing payouts to hosts.

• Communication: Sending booking confirmations, waitlist updates, platform changes, and marketing materials (with an option to opt-out).

3. How We Share Your Information

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• Service Providers: Acknowledging the use of third-party infrastructure, including your website hosting platform, email automation providers, and secure payment processors (like Stripe) that handle the financial data at checkout.

• User-to-User Sharing: Clarifying that when a booking is confirmed, specific information (like the traveler's name, vehicle type, and the host's exact location) is shared between the two parties to facilitate the stay.

• Legal Compliance: A standard clause stating that data may be shared if required by law or to protect the rights and safety of the platform and its users.

4. Data Security and Retention

• Security Measures: All data is securely stored on Wix servers. 

• Retention: Data is only kept until the account with the data tied to it is deleted.

5. User Rights and Controls

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• Access and Correction: Users can change delete or update contact info, vehicle sizes at any time.

• Account Deletion: To have your account deleted you can email us at hello@goprojectnomad.com